UNIC SPORT SARL wants to build up a relationship of confidence with its customers. That's why we have taken the initiative of drawing up this Charter of Confidence - a Charter that we will always apply meticulously.

 

 

 

UNIC SPORT SARL guarantees to provide on its commercial website www.uniqriding.com a clear and precise information on the different assortments in ski, snowboard or skateboard ranges as well as on the riders or our different concepts.

 
Our Values and Principes remains as the guidelines of our business. We pledge to work in total clearness on our www.uniqriding.com website providing our valued member  upmost satisfaction in terms of product or service provided

 

 

UNIC SPORT SARL guarantees to develop and manufacture its products only with certified suppliers approved by our development team. They have been chosen in accordance with respect of product's quality control standards as well as employees working conditions.

 
UNIC SPORT SARL will undertakeon a yearly basis a full audit of its suppliers based of the technical aspects and employees working conditions are complying the standards and regulations in application within the country.

 

 

Our core team structure comes from different educational backgrounds and work fields (engineers, developers, technicians, riders), has gained an valuable expertise and know how during their past positions in prestigious snowboard or ski companies.

 
This team force has enabled us to work with the most advanced research and development concepts available through the industry.

 
In order provide a constant product improvement UNIC SPORT SARL guarantees to under go a number of qualification tests in our labs as well as on the field before validating a product for production. This applies to all different components such as raw materials, product range and shape.

 
This remains our product liability towards our valued customer.

 

 

UNIC SPORT SARL guarantees to produce all the commercial products with the approved AFNOR, (www.afnor.org ) ISO(www.iso.com )product standard certifications. These certifications will be approved by our different manufactor's methodology & quality control dept.

 
Our business relationship with our different manufactor's and/or suppliers is defined in our schedule of conditions. This document (our work bible) defines our demanding product quality standard through out the different product ranges.

 
All our production is quality inspected on the production site before being shipped. We have in our facilities some reference samples to evaluate that all the different production and quality standards are fully respected.

  

 

All product description advertised on each available product through its online catalogue or product information will be made in a clear and comprehensive manner by UNIC SPORT SARL. We will provide the member a throughout technical and behaviour description of the product. Our goal is to sell to you the most suitable product in accordance with your expectations and level.

 

UNIC SPORT SARL agrees to provide the current retail price including VAT on his online shop as well as its value in member's cash point. A detailed invoice will be issued with each purchase. On this invoice, each item will be mentioned in full retail price and the transportation cost if applicable.

 

 
UNIC SPORT SARL agrees to provide to any member a personalized   advice on any product available throughout our website. Our online shop may be virtual, but we all are humans, and in some cases, an appropriate contact might be essential to guide you through to the most suitable product.

 

 

UNIC SPORT SARL will provide the most efficient SSL (Secure Socket Layer) technology through its secure server which encrypts all submitted information. This will guaranty our customer's confidentiality and privacy on our commercial website www.uniqriding.com .

 
UNIC SPORT SARL has chosen to assure payment security in cooperation with HSBC,ELYSNET and ATOS by encrypting the connection when transmitting information on the network.

 

UNIC SPORT SARL agrees in cooperation with its bank partners HSBC www.hsbc.fr  first  to  verify the solvability of the issuer due to insecure or stolen credit cards and checks.

 

 

UNIC SPORT SARL has contracted a additional insurance policy complementary to the different manufactor's against lack of conformity on our technical products.

9. Communication

 

UNIC SPORT SARL agrees to provide the members the communications tools available to the members through our website network or phone during French office hours. This will enable the members to communicate with our staff and riders, exchange information, product information or update.

 
UNIC SPORT SARL agrees to answer all mails sent to info@uniqriding.com.

 

 

UNIC SPORT SARL agrees to respect all the rules and regulations regarding the user's personal information.

UNIC SPORT SARL  has registered its website at the French CNIL (www.cnil.fr) in respect of the safety of the user's protection. UNIC SPORT SARL agrees to provide Internet users a right to access, amend, rectify and delete their personal data